Steven McKenna (06.11.2017 00:05)
A down market hotel can be made amazing by excellent staff and vice versa. Malmaison however seems to get everything right. Stunning design, great attention to detail and very friendly and engaging staff.
Sam Broderick (05.11.2017 23:32)
Small car park but street parking was available. Friendly and helpful staff. Bar was pricey but very welcoming.
Ross Philip (04.11.2017 17:32)
Was part of a small wedding party and it was brilliant. The staff were fantastic giving us complimentary bottles of prosecco worth £60 a bottle. All staff went out of there way to give the bride and groom the best possible day. On top of the excellent service the food was to die for.
mika mendoza (23.10.2017 16:04)
This used to be one of my favorite places for date night but our last visit left such a bad impression that I don't think my husband and I will be in a hurry to go back. We recently went for dinner to celebrate my birthday on a slow Monday evening. We were ignored for the first 15 minutes with no offer of water, cocktails, or menu. My husband's steak was cooked medium instead of medium rare and mine was cooked medium rare instead of medium, we ordered two different cuts so this confusion should not have happened. To top it off, our server neglected to give us steak knives and promptly ignored us for the the first 20 minutes of our meal that by the time we flagged someone down, our steaks had gone cold. Shame to see such a beautiful establishment operate poorly because of inadequate training.
Ronnie Kain (04.10.2017 12:28)
Went on a busy Saturday night and found staff very attentive and knowledgable. Great explanation of food available with recommendations. Drinks orders were a bit slow throughout apparently the bar was busy. Food and menu was good and no compalints with service but overaĺl i found it was a bit pricey for what you get. However the service was outstanding.
